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Some members have reported a download problem. Apparently, when they try to download the magazine, they are directed to the membership page to subscribe. If this happens to you, these are the solutions we have found to work:
First you need to make sure you are logged in.
1) Are you using the Chrome browser?
If you are, please update your Chrome browser to its latest version and the problem should be fixed. Failing that, please use a different browser. Although the majority of members who use Chrome are fine, some members have reported problems.
2) Are you using the Safari browser?
Safari has a tracking feature that doesn’t allow certain downloads to occur. Make sure you disable that function. Visit Safari > Preferences > Privacy > Website tracking and untick Prevent cross-site tracking. This should solve the problem. Failing that, please use a different browser.
Also, if you are using any advert blocking software or advert blocking browser extension, you need to disable it.
Did you know that now we offer a VIP membership? Create your Personal Portfolio Page and let us share it monthly to over 300,000 members and followers.
Benefits of VIP membership:
• Your Personal Portfolio Page – click here to see sample
• We promote your portfolio monthly to over 300,000 followers
• Download 12 new issues of the magazine every year
• Download ALL back issues
• Download premium eBooks worth £19.45.
• Upload and share up to 70 images per year via our monthly assignments and picture submission forms
• Your uploaded pictures/posts stay attached to your page for as long as you are a VIP member, which could be for ever
• Fast Support – we aim to reply within 12 hours
• Submission Priority – your submission goes to the front of the queue