Support • Contact

Contact Form

We'd love to hear from you and answer any potential questions you might have. Please choose the appropriate section, fill in the form and we will do our best to reply to your request within 24 hours.

We keep having problems with providers such as @sbcglobal.net and @att.net as they block our email replies. If you use one of these providers, YOU MUST provide us with an alternative email address, otherwise we will not be able to reply to your request.

Please choose one of the options below

Login / Download Problems

Title*
Your Name & Surname*
Your username (how you have registered on the website)*
If you do not have a username or do not remember it, please write NO
Your full Mobile/Cell number*
If we are not able to reach you by email and answer your request, we will try to send you an SMS message. For this, we will need your full mobile/cell number, including country and state code.
Your email*
Enter Email Confirm Email

We keep having problems with providers such as @sbcglobal.net and @att.net as they block our email replies. If you use one of these providers, YOU MUST provide us with an alternative email address, otherwise we will not be able to reply to your request
Your Country*
Which State?*
Are you using Mac, Windows or Tablet/Mobile?*
Which Tablet/Mobile?*
Which iPad Browser?*
If you are having problems with downloading the magazine on your iPad by using Chrome, we strongly advise you to use the iPad's native browser Safari – Chrome is known to have problems when used on iPad.
Which Version of Windows?*
Which Version of Mac?*
Which browser are you using in your Windows?*
We strongly recommend not to use the new Windows 10 "Edge" browser to download the magazine as it is very problematic. Please use a different browser instead.
Which browser are you using in your Mac?*
File upload (optional)
Drop files here or

Accepted file types: jpg, png, pdf.
You can add up to 3 pictures / screengrabs for upload. Make sure that pictures / screengrabs are no more than 1mb each in size.
Your Message*
CAPTCHA
CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

Subscriptions

Title*
Your Name & Surname*
Your username (how you have registered on the website)*
If you do not have a username or do not remember it, please write NO
Your full Mobile/Cell number*
If we are not able to reach you by email and answer your request, we will try to send you an SMS message. For this, we will need your full mobile/cell number, including country and state code.
Your email*
Enter Email Confirm Email

We keep having problems with providers such as @sbcglobal.net and @att.net as they block our email replies. If you use one of these providers, YOU MUST provide us with an alternative email address, otherwise we will not be able to reply to your request
Your Country*
Which State?*
Are you using Mac, Windows or Tablet/Mobile?*
Which Tablet/Mobile?*
Which iPad Browser?*
If you are having problems with downloading the magazine on your iPad by using Chrome, we strongly advise you to use the iPad's native browser Safari – Chrome is known to have problems when used on iPad.
Which Version of Windows?*
Which Version of Mac?*
Which browser are you using in your Windows?*
We strongly recommend not to use the new Windows 10 "Edge" browser to download the magazine as it is very problematic. Please use a different browser instead.
Which browser are you using in your Mac?*
File upload (optional)
Drop files here or

Accepted file types: jpg, png, pdf.
You can add up to 3 pictures / screengrabs for upload. Make sure that pictures / screengrabs are no more than 1mb each in size.
Your Message*
CAPTCHA
CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

Upload Problems

Has the picture you submitted been uploaded? Well, when a submission form has been fully uploaded, you would see the Thank You message. If you have not, then the upload has failed.

If you saw the Thank You message, then your picture is in a queue. It might take 3 - 7 days for a picture to be published, depending on the amount of submissions we have received at that time. Once your picture has been published, we will inform you via email (make sure our emails do not end in your spam folder).

Before you contact us, here are some helpful tips to make sure your submission is successful

1) Before you upload your picture, make sure the JPG file title does not contain any strange symbols. For instance, if your file name has symbols such as these (Ä Ḉ Ô à ä æ è), then the upload will fail. It is best to title your picture file in a simple way such as GB1.jpg

2) All uploaded pictures must be JPG and between of 3500 - 4000 pixels on the long side.

3) Make sure the picture file size is not larger than 6-8MB or you might have problems uploading it (much depends on your own internet upload speed).

4) If you follow our tips above and you still have upload problems, log out of the website, clear your browser cache and cookies and restart your computer. If problem persists, use the contact form below.

Title*
Your Name & Surname*
Your username (how you have registered on the website)*
Email*
Enter Email Confirm Email
Your Country*
Which State?*
Are you using Mac, Windows or Tablet/Mobile?*
Which Tablet/Mobile?*
Which iPad Browser?*
If you are having problems with downloading the magazine on your iPad by using Chrome, we strongly advise you to use the iPad's native browser Safari – Chrome is known to have problems when used on iPad.
Which Version of Windows?*
Which Version of Mac?*
Which browser are you using in your Windows?*
We strongly recommend not to use the new Windows 10 "Edge" browser to download the magazine as it is very problematic. Please use a different browser instead.
Which browser are you using in your Windows?*
We strongly recommend not to use the new Windows 10 "Edge" browser to download the magazine as it is very problematic. Please use a different browser instead.
Which browser are you using in your Mac?*
File upload (optional)
Drop files here or

Accepted file types: jpg, png, pdf.
You can add up to 3 pictures / screengrabs for upload. Make sure that pictures / screengrabs are no more than 1mb each in size.
Your Message*
CAPTCHA
CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

Advertising

Title*
Name & Surname*
Your Full Phone Number*
If we are not able to reach you by email to answer your request, we might try to phone you. For this, we will need your full phone number including country and state code.
Email*
Enter Email Confirm Email
Your Country*
Which State?*
File upload (optional)
Drop files here or

Accepted file types: jpg, png, pdf.
You can add up to 3 pictures / screengrabs for upload. Make sure that pictures / screengrabs are no more than 1mb each in size.
Your Message*
CAPTCHA
CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.
Email
This field is for validation purposes and should be left unchanged.

General

Title*
Name & Surname*
Your Full Phone Number*
If we are not able to reach you by email to answer your request, we might try to phone you. For this, we will need your full phone number including country and state code.
Email*
Enter Email Confirm Email
Your Country*
Which State?*
File upload (optional)
Drop files here or

Accepted file types: jpg, png, pdf.
You can add up to 3 pictures / screengrabs for upload. Make sure that pictures / screengrabs are no more than 1mb each in size.
Your Message*
CAPTCHA
CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.
Phone
This field is for validation purposes and should be left unchanged.

Please choose one of the options below

Login / Download Problems

We keep having problems with providers such as @sbcglobal.net and @att.net as they block our email replies. If you use one of these providers, YOU MUST provide us with an alternative email address, otherwise we will not be able to reply to your request

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

Subscriptions

We keep having problems with providers such as @sbcglobal.net and @att.net as they block our email replies. If you use one of these providers, YOU MUST provide us with an alternative email address, otherwise we will not be able to reply to your request

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

Upload Problems

Before you contact us, here are some helpful tips to make sure your submission is successful

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

Advertising

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

General

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

Subscribe to our newsletter

We keep having problems with providers such as @sbcglobal.net and @att.net as they block our email replies. If you use one of these providers, YOU MUST provide us with an alternative email address, otherwise we will not be able to reply to your request

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

We keep having problems with providers such as @sbcglobal.net and @att.net as they block our email replies. If you use one of these providers, YOU MUST provide us with an alternative email address, otherwise we will not be able to reply to your request

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

CONFIRMATION

Once you click the 'Submit' button, you will need to keep your browser window open until the 'Thank you' page is displayed. This will be the confirmation that your submission has been received.

Subscribe to our newsletter